Installing IE 8

[cearsey12]

I have Windows XP and am trying to install IE 8 and can't do it. I get
through the check for malicious software step, but then get blocked during
the installing step.

I have tried to turn off Norton, but it didn't make a difference.

Does anyone have any information to help?

[Bob]

Norton is likely causing your problem.
Replace Norton with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Norton is not enough! You need to completely uninstall
it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
known to cause many problems which don’t always appear immediately.
Download and run the Norton Removal Tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Post by cearsey12
I have Windows XP and am trying to install IE 8 and can't do it. I get
through the check for malicious software step, but then get blocked during
the installing step.
I have tried to turn off Norton, but it didn't make a difference.
Does anyone have any information to help?

[PA Bear [MS MVP]]

HOW TO solve IE8 installation problems
http://support.microsoft.com/kb/949220

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

Save the installer to your desktop, do not Run it. When you're prepared to
install IE8, double-click on the saved file.

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

Reboot twice after installing or uninstalling IE8, then go to
http://windowsupdate.microsoft.com | Select CUSTOM and scan | Install any
Critical Security Updates offered (i.e., KB972260). If a Root Certificates
update is listed in the Optional Updates category, install it to take full
advantage of IE's enhanced security.

=> For best chance of success with IE8, make certain that your anti-virus
application version, any anti-spyware applications (other than Defender),
and your third-party firewall (if any) are supported in IE8 before you
decide install it.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com

Post by cearsey12
I have Windows XP and am trying to install IE 8 and can't do it. I get
through the check for malicious software step, but then get blocked during
the installing step.
I have tried to turn off Norton, but it didn't make a difference.
Does anyone have any information to help?